All Features

Powerful Features

Everything you need to capture leads, answer instantly, and reduce staff workload — without missing a customer.

Make More Sales

Turn every conversation into revenue opportunities

24/7 Instant Replies

Answer WhatsApp, website, and Facebook messages instantly — day or night.

  • WhatsApp reply
  • Instagram & Facebook integration
  • Website chat widget

Booking Requests Captured

Collects customer details instantly and sends them to staff for follow-up.

  • Name + phone collected
  • Forwarded to staff
  • Never miss an inquiry

Customer Insights

Gathers chat data to help you understand customers and improve your service.

  • Track common questions
  • See peak contact times
  • Understand customer needs

Save Time & Money

Reduce operational costs while increasing efficiency

FAQ Automation

Chatbot answers common questions (opening hours, location, menu, prices).

  • Opening hours covered
  • Pricing shared instantly
  • Location information

Reduced Staff Hours

Less time wasted on small questions. Staff focus on higher-value work.

  • No need for extra receptionist
  • Cut repetitive conversations
  • Staff focus on core tasks

Process Automation

Streamlined workflows (auto-forwarding requests, simple reports).

  • Requests routed automatically
  • Basic reporting included
  • Smooth workflows without errors

Delight Customers

Create exceptional experiences that keep customers coming back

Personalized Conversations

Chatbot adapts to each customer's questions instantly.

  • Understands intent instantly
  • Responds conversationally
  • Feels human and helpful

Instant Answers

Fast responses about services, menus, or policies.

  • Product or service details
  • Menu or pricing info
  • Policy or rules explained

Smooth Experience

Customers get help immediately, boosting satisfaction and repeat visits.

  • No waiting time
  • Easy conversations
  • Happier repeat customers
Get Started Today

Ready to See It in Action?

Start saving time and increasing profits with ChatbotMalta.

Book Free Meeting
ChatbotMalta LogoChatbotMalta

24/7 chatbots that capture leads, answer instantly, and help your business grow.

Services

  • WhatsApp Chatbots
  • Instagram Automation
  • Facebook Messaging
  • Website Chat Widgets

Contact

Sliema, Malta
info@chatbotmalta.com
@chatbotmalta
ChatbotMalta
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