Terms of Service

1. Acceptance of Terms

By accessing and using ChatbotMalta services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

ChatbotMalta provides AI-powered chatbot services for businesses, including:

• 24/7 automated customer support
• Lead capture and management
• Multi-platform integration (WhatsApp, Facebook, Instagram, websites)
• Analytics and reporting

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Use the service lawfully and ethically
• Not interfere with or disrupt the service
• Protect your account credentials
• Comply with all applicable laws and regulations

4. Payment Terms

Payment terms include:

• Setup fees are due upon service activation
• Monthly fees are billed in advance
• Add-on services require one-time payment
• All fees are non-refundable unless otherwise specified
• Late payments may result in service suspension

5. Service Availability

While we strive for 24/7 availability, we do not guarantee uninterrupted service. Maintenance, updates, or technical issues may cause temporary interruptions.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. We protect your data according to applicable privacy laws and our privacy practices.

7. Intellectual Property

All content, features, and functionality of our service are owned by ChatbotMalta and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

ChatbotMalta shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

9. Termination

Either party may terminate this agreement with 30 days written notice. Upon termination, your access to the service will be discontinued.

10. Governing Law

These terms are governed by the laws of Malta. Any disputes will be resolved in the courts of Malta.

11. Contact Information

For questions about these Terms of Service, contact us at: