Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our chatbot services.

  • Name and contact information (email, phone number)
  • Business information and preferences
  • Chat conversations and interactions
  • Usage data and analytics

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

  • Provide and operate our chatbot services
  • Communicate with you about our services
  • Improve and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • With your consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in our operations

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing of your information
  • Data portability

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

ChatbotMalta

Email: info@chatbotmalta.com

Phone: +356 9990 9911

Address: Sliema, Malta

Last updated: October 2025

Any questions?